Thank you for choosing to be part of our community at Harbour Health (“Company”, “we”, “us”, or “our”). We are committed to protecting the privacy and confidentiality of the individuals and families we serve. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us at ceo@myharbourhealth.org.
When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.
We may collect the following categories of personal information:
- Identifying Information: Name, Address, Email address, Phone number, Date of birth, Emergency contact information
- Health & Medical Information (when applicable and with appropriate consent): Pregnancy test results, Ultrasound information, STI/STD testing results, Medical history relevant to services provided
- Demographic Information: Marital status, Household information, Employment status, Insurance status
- Digital Information: Website form submissions, Appointment requests, IP address and browser data (via website analytics)
- Donor & Volunteer Information: Donation history, Payment information (processed through secure third-party processors), Volunteer applications and background information (if applicable)
We collect personal information for the following purposes:
- To provide pregnancy-related medical and support services
- To schedule and manage appointments
- To communicate with clients, patients, donors, and volunteers
- To provide education, resources, and referrals
- To process donations and issue tax receipts
- To improve our services and programs
- To comply with legal, medical, and regulatory requirements
We use collected information in accordance with applicable legal bases, including:
- Consent: When individuals voluntarily provide information or sign service forms
- Provision of Care: To deliver medical and support services
- Legal Obligations: Compliance with federal law, North Carolina health regulations, and reporting requirements
- Legitimate Organizational Interests: Administrative operations, fundraising, and program improvement
Medical information, when collected, is handled in accordance with applicable privacy and confidentiality standards, including HIPAA where applicable.
Harbour Health does not sell personal information to third parties.
We may share information only in the following limited circumstances:
- With licensed medical professionals involved in care
- With laboratories for STI or medical testing
- With secure service providers who assist in operations (e.g., payment processors, medical record systems)
- When required by law, court order, or mandatory reporting obligations
- When an individual provides written authorization
All third-party partners are expected to maintain confidentiality and appropriate data safeguards.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:
- Secure electronic record systems
- Password-protected databases
- Limited staff access on a need-to-know basis
- Locked file storage for physical records
These measures align with the North Carolina Identity Theft Protection Act and other applicable data protection laws.
Individuals have the right to:
- Request access to their personal information
- Request correction of inaccurate information
- Request restrictions on certain uses or disclosures
- Withdraw consent where processing is consent-based
- Request deletion of information where legally permissible
- Receive a copy of their records (medical record laws may apply)
Please note that certain records may be retained as required by North Carolina medical record retention laws and nonprofit compliance regulations.
How Individuals Can Act on Their Rights
To exercise any of the rights listed above, individuals may submit a request by:
- Emailing: csd@myharbourhealth.org
- Calling: 704-489-0708
- Mailing a written request to our office address: 2170 Smith Harbour Drive, Denver, NC 28037
We may require identity verification before fulfilling requests to protect confidentiality. We will respond within a reasonable timeframe in accordance with applicable laws.
Website & Digital Privacy
Our website may use cookies or analytics tools to improve user experience. This data does not typically identify individuals personally but may include browsing behavior and device information.
Individuals may disable cookies through their browser settings.
Policy Updates
We may update this Privacy Policy periodically to reflect legal, operational, or service changes. Updates will be posted on our website with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us using the information listed above.
Harbour Health Pregnancy Care Center is committed to safeguarding the dignity, privacy, and trust of every individual we serve.
